How property teams run better with Unify LIV

Property management software case studies showing how teams reduce manual work, improve communication, and scale operations with Unify LIV

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FAQ

Frequently asked questions

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How do we get buy-in from all board members and residents before switching platforms?

The process typically begins with a consultation and demo to understand the board and building’s specific needs and address any questions from stakeholders. The Unify team then works with the board, property manager, and on-site staff ahead of launch to plan the transition and configure the platform to match the building’s workflows. In one example at Hillside West Concord Brentwood, the board and property management completed a full transition from their previous portal to the LIV platform in six weeks, with 91% of residents downloading the app within the first two weeks.

We currently use another platform. Is it difficult to switch to LIV?

The process is designed to be straightforward. The Unify onboarding team manages data migration, platform setup, and transition planning, so building staff do not need to handle the changeover on their own. The onboarding process follows a structured timeline and includes dedicated support from the Unify team throughout the implementation.

Is LIV difficult for board members to learn?

No. LIV is designed for non-technical users including volunteer board members. The onboarding process includes structured training sessions and role-specific guidance.

Can LIV manage multiple properties from one account?

Yes. Property management companies can manage multiple buildings from a single LIV account. Each building maintains its own configuration and data while portfolio-level dashboards provide visibility across properties. LIV’s advanced analytics and reporting can be filtered by individual building level or your entire portfolio.

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