Less time finding information
Ask for what you need in plain language instead of searching maintenance, inquiry and inspection records one by one.
Delegate the task. Keep control of the outcome.
Delegate tasks, prepare follow-ups and turn property information into clear next steps, with your team approving every action that needs it.
Overview
The Agentic Layer in Unify LIV is where property managers, general managers and onsite teams delegate a task in plain language. It uses the selected property’s permitted records to prepare summaries, draft communications and follow-ups, and your team reviews each proposed action before it is sent or assigned.
Try it
See task delegation in action
PropertyHarbour ViewScopeChoose a task
Agent tasksHarbour ViewDraft
Source recordsRecords appear here once you delegate a task
Prepared
No task in progressPrepared actions wait here for your review
- AskA manager describes the task for the selected property.
- GatherThe agent pulls in the relevant property records.
- ReviewPrepared drafts wait for the manager’s review.
- ApproveApproved actions are sent or assigned.
Key features
Discover key features
Benefits
Explore the benefits
Routine work, ready to review
Summaries, draft communications and follow-ups arrive prepared, so your team starts from a draft, not a blank page.
Follow-ups that keep moving
Approved follow-ups go to the responsible team, so coordinating routine work takes fewer messages and reminders.
Your team stays in control
Your team reviews every action that needs approval before anything is sent or assigned, and sees what has been completed.
See it in real communities
Read how property teams and boards run their buildings with LIV.
Does the agent send or assign anything on its own?
No. The agent prepares summaries, draft communications and task follow-ups, and your team reviews the proposed actions before they are sent or assigned. You can see what has been prepared, what needs review and what has been completed.
What kinds of tasks can I delegate to the agent?
Describe the task in plain language for the selected property, for example reviewing overdue maintenance and preparing follow-ups for the assigned team, summarizing unresolved inquiries for a morning review, or drafting a building update about tomorrow’s elevator service. The agent uses relevant maintenance, inquiry, inspection or other permitted records to prepare the work.
Will LIV replace my job or reduce my control over operations?
No. LIV automates repetitive administrative tasks such as booking confirmations, payment follow-ups, form routing, parking permits, and maintenance dispatching. Property managers retain full control over operational decisions, vendor relationships, and resident service.
How does LIV handle data security?
LIV stores data on secure cloud infrastructure with role-based access controls so users only see information relevant to their role. Please refer to LIV’s privacy policy for more details.
Will we still need all of the onsite staff once we have LIV?
Yes. LIV helps reduce administrative workload such as bookings, payments, forms, parking permits, and inquiry routing. This allows onsite staff to spend less time on repetitive tasks and focus more on resident service, safety, and building operations. The platform is designed to improve staff productivity without requiring additional headcount.
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