Social groups and forums for resident-led communities

Give residents a simple way to create groups, join conversations, and connect around shared interests.

Overview

Residents create and lead groups, browse communities, join discussions and take part in group events, all in the LIV app.

New members
Tap a group to join
  • Sunrise running club24 members
  • Parents of Harbour View41 members
  • Pickleball Thursdays16 members

Key features

Discover key features

  1. Residents can create and lead groups around shared interests, activities, or community needs, from parent groups and newcomer communities to running clubs and pickleball.

  2. Automatically approve new groups or require administrator review before making them available to residents.

  3. Residents can browse groups, request access, join discussions, and participate in events connected to each community.

Benefits

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Build stronger community connections

Help residents connect through smaller groups focused on shared interests, needs, and activities in a welcoming community environment.

Support resident-led engagement

Residents can create and join groups within the same LIV app they use for building services, events, and updates, creating one connected experience.

Keep group activity organized

Manage group requests, memberships, forum posts, events, and access settings through one structured community workflow.

Engage and retain residents

Keep groups and conversations visible, organized, and connected to the broader community experience, supporting resident satisfaction, retention, and stronger NOI.

FAQ

Frequently asked questions

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Can residents use LIV on their phone?

Yes. LIV is a mobile-first platform available on iOS and Android devices, with a web portal for desktop access. Each user has role-specific access ranging from Super Admin, Admin, Technician, Concierge, Owners, and Tenants, and each access is configurable depending on your building setup.

What is the difference between the Condo and Apartment platform types?

LIV has two platform configurations. The Condo / Strata type is built for condominium boards and strata councils: it covers common area maintenance, building updates, governance, compliance such as incident management and violation enforcement, parcels, resident self-service such as bookings, forms, visitor parking, and community platform. The Apartment / Lease type adds lease management, rent collection via LIV Pay, in-unit maintenance services, and move-in/out inspections for rental buildings. Both types share the full core platform including amenity booking, visitor parking, communications, AI chat, and AI-powered insights.

Will LIV replace my job or reduce my control over operations?

No. LIV automates repetitive administrative tasks such as booking confirmations, payment follow-ups, form routing, parking permits, and maintenance dispatching. Property managers retain full control over operational decisions, vendor relationships, and resident service.

How do we get buy-in from all board members and residents before switching platforms?

The process typically begins with a consultation and demo to understand the board and building’s specific needs and address any questions from stakeholders. The Unify team then works with the board, property manager, and on-site staff ahead of launch to plan the transition and configure the platform to match the building’s workflows. In one example at Hillside West Concord Brentwood, the board and property management completed a full transition from their previous portal to the LIV platform in six weeks, with 91% of residents downloading the app within the first two weeks.

We currently use another platform. Is it difficult to switch to LIV?

The process is designed to be straightforward. The Unify onboarding team manages data migration, platform setup, and transition planning, so building staff do not need to handle the changeover on their own. The onboarding process follows a structured timeline and includes dedicated support from the Unify team throughout the implementation.

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