See priorities sooner
Summarize open items, aging tickets, urgent follow-ups, and high-priority activity across operational workflows so staff can quickly see what needs attention.
Operational AI Insights for Daily Property Workflows
AI organizes priority tickets, follow-ups and key operational insights, so your team starts each day knowing what needs attention.
Overview
Real-time summaries of open tickets, follow-ups and actions that need attention, so on-site teams can organize their day.
Operational AI Insights appear directly inside the admin workflows your team already uses.
Show me6 open items
- Lobby light outCommon area, new todayNew
- No heat, Unit 12BHeating/Cooling, open 3 daysUnassigned
- Freight elevator bookingGeneral inquiry, newNew
- Water stain, Unit 7APlumbing, waiting 5 daysReply overdue
- Pool gate repairCommon area, vendor quote dueFollow-up
- Package room doorCommon area, new todayNew
Key features
Discover key features
A real-time summary lists newly opened tickets, overdue responses, top signals, actionable priorities and key insights, removing manual tracking.
AI organizes open items across workflows into a prioritized daily task list. Every morning, your staff knows exactly what tasks to work on.
Outstanding follow-ups and handoffs wait in one queue, so open items carry across staff and shifts without losing context.
Benefits
Explore the benefits
Keep every task moving
Highlight outstanding follow-ups and handoffs between staff and shifts so teams can take action without losing context.
Act without switching tools
Operational AI insights appear directly inside admin workflows, allowing staff to review priorities, open related tickets, and take action without switching between tools.
Will LIV replace my job or reduce my control over operations?
No. LIV automates repetitive administrative tasks such as booking confirmations, payment follow-ups, form routing, parking permits, and maintenance dispatching. Property managers retain full control over operational decisions, vendor relationships, and resident service.
Will we still need all of the onsite staff once we have LIV?
Yes. LIV helps reduce administrative workload such as bookings, payments, forms, parking permits, and inquiry routing. This allows onsite staff to spend less time on repetitive tasks and focus more on resident service, safety, and building operations. The platform is designed to improve staff productivity without requiring additional headcount.
How does LIV handle data security?
LIV stores data on secure cloud infrastructure with role-based access controls so users only see information relevant to their role. Please refer to LIV’s privacy policy for more details.
We currently use another platform. Is it difficult to switch to LIV?
The process is designed to be straightforward. The Unify onboarding team manages data migration, platform setup, and transition planning, so building staff do not need to handle the changeover on their own. The onboarding process follows a structured timeline and includes dedicated support from the Unify team throughout the implementation.
Can residents use LIV on their phone?
Yes. LIV is a mobile-first platform available on iOS and Android devices, with a web portal for desktop access. Each user has role-specific access ranging from Super Admin, Admin, Technician, Concierge, Owners, and Tenants, and each access is configurable depending on your building setup.
Free consultation
Transform how your properties operate with Unify
Book a free 15-minute discovery consultation.