Multifamily Residential Owners & Managers

Optimize tenant experience and streamline operations effortlessly

The problem

Maximize tenant retention and enhance community living.

Unify LIV transforms multifamily operations by simplifying communication, maintenance requests, and community engagement, leading to improved satisfaction and operational efficiency.

  • EmailRent reminder, unit 1208
  • SpreadsheetRent roll March.xlsx
  • Text messageThe dishwasher is leaking
  • NoteRenewal offer for 4B
  • PDFLease renewal 2027.pdf
  • SpreadsheetWork orders open.xlsx
  • EmailRooftop party RSVPs
  • PaperMove-in checklist, signed

What changes

What changes for your properties

Seamless tenant communication

TodayNotices are taped to the elevator and replies arrive by phone, text and email.

With Unify LIVFoster a connected community with instant messaging and automated notifications for tenants and staff.

Building Communication

Centralized rent collection

TodayPayments come in several ways and late rent is chased one tenant at a time.

With Unify LIVEnable online payments, automated reminders, and transparent transaction tracking for residents.

LIV Pay

Smart maintenance tracking

TodayRepair requests sit in voicemail and nobody can see which ones are done.

With Unify LIVDigitize maintenance workflows to ensure faster response times and minimal disruptions.

Maintenance and Inspection

Community engagement features

TodayEvents are announced on paper and the same few neighbours always hear about them.

With Unify LIVEncourage interaction through community bulletin boards, event planning tools, and resident feedback options.

Events & RSVP Management

Who it’s for

One place for owners, managers and residents

Collect rent on time and keep every signature on file.

  • Automated Rent Processing

    Minimize manual efforts and ensure on-time payments.

    LIV Pay
  • Smart Digital Forms

    Secure, Seamless, and Verified E-Signature Solutions for Residential Communities.

    Digital Form Submission
Rent paymentsHarbour View Residences
  • Unit 1208October rent, cardPaid
  • Unit 904October rent, bank transferPaid
  • Unit 611Reminder sent Oct 3Due Oct 5
  • Unit 402October rentDue todayPaid
Lease renewal signedUnit 4B, e-signature verified

Report a problem in a minute and join what is happening next door.

Hi, Sam

Maintenance requestDishwasher is leakingKitchen, photo attached, submitted 9:12 AM
EventsRooftop barbecueSaturday at 5 PM, 24 neighbours going
Your RSVPRooftop barbecue, 2 guestsInvitedGoing
Modern apartment buildings against a blue sky

Why it matters

Efficient maintenance requests to improved tenant satisfaction

Automate essential tasks like rent payments, lease renewals, and work orders, reducing administrative workload while improving tenant relations.

Read customer stories

FAQ

Frequently asked questions

Can’t find your answer?

See all questions
Can residents use LIV on their phone?

Yes. LIV is a mobile-first platform available on iOS and Android devices, with a web portal for desktop access. Each user has role-specific access ranging from Super Admin, Admin, Technician, Concierge, Owners, and Tenants, and each access is configurable depending on your building setup.

What is the difference between the Condo and Apartment platform types?

LIV has two platform configurations. The Condo / Strata type is built for condominium boards and strata councils: it covers common area maintenance, building updates, governance, compliance such as incident management and violation enforcement, parcels, resident self-service such as bookings, forms, visitor parking, and community platform. The Apartment / Lease type adds lease management, rent collection via LIV Pay, in-unit maintenance services, and move-in/out inspections for rental buildings. Both types share the full core platform including amenity booking, visitor parking, communications, AI chat, and AI-powered insights.

Can LIV manage multiple properties from one account?

Yes. Property management companies can manage multiple buildings from a single LIV account. Each building maintains its own configuration and data while portfolio-level dashboards provide visibility across properties. LIV’s advanced analytics and reporting can be filtered by individual building level or your entire portfolio.

How does LIV handle data security?

LIV stores data on secure cloud infrastructure with role-based access controls so users only see information relevant to their role. Please refer to LIV’s privacy policy for more details.

We currently use another platform. Is it difficult to switch to LIV?

The process is designed to be straightforward. The Unify onboarding team manages data migration, platform setup, and transition planning, so building staff do not need to handle the changeover on their own. The onboarding process follows a structured timeline and includes dedicated support from the Unify team throughout the implementation.

Free consultation

Buildings transformed into communities

Book a free 15-minute discovery consultation.